Issue details

CSC Telephony Options

Telephony hardware and software options required including update on delivery options contact centre

Decision type: Key

Reason Key: Affects two or more wards;

Decision status: For Determination

Notice of proposed decision first published: 17/05/2017

Explanation of anticipated restriction:
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Decision due: 24 Aug 2017 by Cabinet

Lead member: Deputy Leader of the Council & Cabinet Member for Business, Corporate & Residents Services, Culture & Heritage, & Windsor

Contact: Karen Shepherd, Head of Governance Email: Karen.shepherd@rbwm.gov.uk, Jacqueline Hurd, Head of Library and Resident Services Email: jacqueline.hurd@rbwm.gov.uk.

Consultation process

Internal process

Has/have the Cabinet Member(s) agreed to the item being added?: yes