Decision details

Award of contract for Customer Relationship Management

Decision Maker: Executive Director of Resources

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

To award the contract to the successful bidder.

Reasons for the decision:

As per the Cabinet paper in March 2023, the current contract was due to expire and therefore a new contract had to be procured.

Alternative options considered:

Detailed within the March 2023 Cabinet report.

Details of any associated risks and mitigation:

Detailed in the Cabinet paper in March 2023.

Details of any associated finance considerations:

Budget is within capital expenditure approved by Full Council in February 2023.

Finance officer who provided advice:

Johannes Den-Heijer
27/10/23

Legal officer who provided advice:

Elaine Browne - Legal
Lyn Hitchinson - Procurement
27/10/23

Details of any associated equality/ sustainability /data protection considerations:

Detailed within the March 2023 Cabinet report.

Reason(s) for officer decision notice:

Any decision to seek proposals for, award, or vary a contract, or to dispose of land or assets, with a value (over the life of the contract) of £50,000 or more (N.B. up to £500,000 as this would then require Cabinet approval)

Publication date: 08/11/2023

Date of decision: 03/11/2023