Decision details

Award of contract for IT service management software

Decision Maker: Assistant Director of HR, Corporate Projects & IT

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

To award the contract following required procurement procedures.

Reasons for the decision:

Supplier offered best value for money when meeting needs required.

Alternative options considered:

Do nothing could not be a viable option as current contract was expiring.

Details of any associated risks and mitigation:

Not having IT service management software would result in having to do undertake manual interventions that would increase officer time on tasks when there is not capacity to do so. Risk is mitigated by awarding and implementing new contract.

Details of any associated finance considerations:

Result of procurement exercise resulted in best value for money and is within the current revenue approved budget.

Finance officer who provided advice:

Abid Hussein
22/01/24

Legal officer who provided advice:

Roxana Khakinia, Senior Solicitor
01/02/24

Details of any associated equality/ sustainability /data protection considerations:

DPIA already in place for the service.

Reason(s) for officer decision notice:

Any decision to seek proposals for, award, or vary a contract, or to dispose of land or assets, with a value (over the life of the contract) of £50,000 or more (N.B. up to £500,000 as this would then require Cabinet approval)

Publication date: 02/02/2024

Date of decision: 02/02/2024