The Chairman introduced the Annual Performance Report 2017/18 which summarised the performance towards the council’s six strategic objectives in the 2017/18 municipal year and a summary of key projects.

The Chairman informed Cabinet that 17 (68%) of the key performance indicators met or exceeded target, whilst six (24%) were just short.  Two of the targets (8%) were off target.  Although the results showed high performance against stretched targets there was still room for improvement.  Performance was reported to Cabinet twice a year and overview and scrutiny panels received quarterly updates with a range of supporting indicators under their remit.

The performance report also highlighted a number of key projects that had been completed throughout the year this included delivering services differently via Optalis and Achieving for Children, repairing 4,660 potholes, appointing Countryside as a joint venture partner, phase one of the Maidenhead Waterways project and a £30 million secondary school expansion programme.  More projects were planned such as regeneration, new CCTV and car parks.  The report highlighted to residents in a clear and concise way what has been done and what was planned. 

Cabinet were informed that a copy of the Annual Performance Report would be posted to every household in the borough and that it would also be supplemented by an annual residents satisfaction survey.

The Lead Member for Finance reported that nine years ago the authority started a number of projects aimed to deliver more for less and the results of this were clearly articulated to our residents in this report.  We had exceeded all but one of our key performance targets whilst maintaining a healthy financial position.

Cabinet were informed that the report was due to go to Council and that it would be available on the RBWM website the week following this meeting.

Resolved unanimously: that Cabinetnotes the report and:

i)     Notes the progress towards meeting the council’s strategic objectives.

ii)    Endorses the Annual Report 2017/18, appendix A, to be reviewed at a meeting of the Full Council.

iii)   Requests the Managing Director and Executive Directors, in conjunction with Lead and Principal Members, to progress improvement actions for areas that are off target.