To receive an update from Dan Brookman, Head of Transformation.

Dan Brookman gave a presentation to the Forum.

Dominic Manley asked if the site was currently released. Dan Brookman responded that it was released but the postcode lookup and accessibility was only functioning on the live site, the white space integration was close to complete. The feedback loop would be made live in a few weeks.

Lisa Hughes asked about the different websites, there were at least three that Lisa was aware of. They were rbwm.gov.uk, rbwm.moderngov.gov.uk and rbwmtogether.rbwm.gov.uk. Lisa Hughes asked what would happen with these going forward. Dan Brookman explained to the Forum that the rbwm.gov.uk site was the core website and was there for the detailed information and for the council to give core information to residents and for businesses to contact the council. The Modernrgov site was an external provider that was a document management system that maintained the council meeting agendas and minutes. The rbwmtogether website was a new engagement platform that would have all council consultations where communities could engage with the council and also with each other. The Windsor.gov website was managed by the tourism marketing team, which was also third party but managed by the team. That was not managed by Dan Brookman but all guidelines would need to be followed for that website too. Lisa Hughes asked if any other websites were planned and Dan Brookman commented that none were currently planned.

Lisa Hughes commented that there were some issues currently that included going through multiple pages to get information. The consultations loading page was very difficult to find, there were no closing dates and once on the page, it was not very clear. It was also a very difficult process to find the council calendar on the website. Lisa Hughes commented that it would be great if these could be looked in to. Dan Brookman reassured the Forum that he would look into these and other feedback given. The Friends of the Website group were also assisting with looking at these issues.

Lisa Hughes then commented that the content on the information pages was out of date. An example was the parking information was incorrect and there was no mention of ShopMobility. Dan Brookman would look into these and if there were any other incorrect or out of date information, the feedback loop would hopefully pick these up. Dan Brookman commented that a six-month check/review would be put into place, which would also help.

Peter Haley commented that he had recently received an invite to a meeting from CCG. The link on the email invite to register for the event was correct and worked but the link to find more information was directed to a generic homepage. It would be very helpful to provide links t specific pages, not just the generic homepages.

Dominic Manley asked if a specific page should be dedicated to disabled issues.

ACTION: Anyone with comments to send to Shilpa Manek or Helen Preedy to then collate and send to Dan Brookman.

The Chairman thanked Dan Brookman for attending and giving an update to the Forum.